Article 1 :

Formation of the contract: The client acknowledges at the time of ordering the general conditions of sale and expressly accepts them without reservation. Orders placed by phone, fax or mail engage the customer upon receipt of the order by our Customer Service and its payment. THE DOMAINE SPIRULINE has the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information provided by the customer when making an order engage in the following; In case of error in the address of the recipient, THE DOMAINE SPIRULINE can not be held responsible for failure to deliver the product.

Article 2 :

Products: The photographs of products are not contractual.

Article 3 :

Shipping: DOMAINE SPIRULINE is committed to making every effort to deliver the order within the shortest possible time upon receipt of the purchace order, or payment. Delivery will be made by post or CTM, followed by mail. The delivery dates given are only indicative and possible delays do not entitle the buyer to cancel the order, refuse the goods or claim damages. The customer must check the parcel upon receipt. Any claim for non-compliance must be sent within one week after the date of receipt of order. THE DOMAINE SPIRULINE is released from its obligation to deliver for all fortuitous events or force majeure. As a guide, the total or partial strikes, floods, fires are cases of force majeure. The transfer of ownership of goods supplied or delivered shall be suspended until full payment by the customer and without affecting the transfer of risk.

Article 4 :

Prices and Payment: All prices are quoted in Dirham or Euro. The product price does not include shipping. THE DOMAINE SPIRULINE may change its prices at any time. The client agrees to pay the price in effect at the time of the receipt of the order. Payment is payable in advance in one payment when sending in the order.

Article 5 :

Right to cancel: Under the law, the customer has a period of 7 (seven) days from the date of delivery of his order to return goods to DOMAINE SPIRULINE for exchange or refund, without penalty except for return postage. Returned products must not have been opened and remain sealed. They must be returned to: THE DOMAINE SPIRULINE BP: 31 Sidi Yahya Zaers, Temara, Morocco. In case of withdrawal, and if the returned products have not been opened or damaged, refund will be made within 15 days excluding shipping costs.

Article 6 :

Disputes: All placed orders carries the adhesion of the client and without any restriction on the general conditions of sale. Any dispute concerning the sale will be subject to Moroccan law court in Rabat. It is understood that claims or disputes will always be received with attention, good faith is presumed to both the customer and THE DOMAINE SPIRULINE. In case of dispute, it will be attempted to find an amicable solution.

Article 7 :

Warranty: LE DOMAINE SPIRULINE garantees that its products are grown in Morocco, without pesticides, herbicides or preservatives.

BP : 31, Sidi Yahya Zaers
Temara, Morocco
Telephone : + 212 (0) 537 628 057
E-mail : info@domainespiruline.com